Handpan Care: It is recommended to store the handpan in a climate controlled room. If left in the case for long periods of time, leaving the case slightly open can help air circulate to prevent moisture build up, just be sure to fully close the case before moving and handling to prevent damage. I recommend keeping a microfibre towel with your handpan at all times and wiping the instrument off after each play.
Pure Sound Wax is the preferred protectant for my instruments. The Handpan will already be protected when you receive it, and it is recommended to thoroughly clean the instrument about every 4-6 weeks (more or less pending your climate and proximity to the ocean) and reapply the wax via the video instructions HERE.
All handpans will need to be tuned at some point, and I provide the first tuning free of charge, you are just responsible for any shipping charges. With proper playing technique (not hitting excessively hard) the instrument should not need tuning more than 1 time per year, and even possibly pending your ear and whether or not you are a performing/recording artist, it may even be possible to go years without needing tuning.
